Transform Your Business Timing Forever

×

Terms of Service

1. Agreement to Terms

By accessing and using OptimisticTiming.shop, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our scheduling optimization platform and related services.

2. Service Description

OptimisticTiming provides business scheduling optimization software, analytics tools, and related professional services designed to improve operational efficiency and productivity for businesses of all sizes.

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials, ensuring accurate information provision, and compliance with all applicable laws and regulations while using our services.

4. Payment Terms

Subscription fees are billed monthly or annually as selected. All payments are processed securely, and refunds are available within 30 days of initial purchase for new subscriptions.

5. Intellectual Property

All content, trademarks, and intellectual property rights in our platform remain the exclusive property of OptimisticTiming Solutions LLC. Users retain rights to their own data and content.

6. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service availability. Scheduled maintenance will be communicated in advance when possible.

7. Limitation of Liability

OptimisticTiming's liability is limited to the amount paid by the user in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, users retain access to export their data for 90 days.

9. Modifications

We reserve the right to modify these terms with 30 days advance notice. Continued use of the service constitutes acceptance of modified terms.

10. Contact Information

For questions regarding these terms, contact us at [email protected] or at our business address listed in the footer.

×

Privacy Policy

1. Information We Collect

We collect information you provide directly (account details, usage data), automatically (cookies, analytics), and from third parties (integrations, payment processors) to provide and improve our services.

2. How We Use Your Information

Your information is used to provide our services, process payments, communicate with you, improve our platform, ensure security, and comply with legal obligations.

3. Information Sharing

We do not sell personal information. We may share data with service providers, for legal compliance, business transfers, or with your explicit consent. All sharing is governed by strict data protection agreements.

4. Data Security

We implement industry-standard security measures including encryption, access controls, regular audits, and secure data centers to protect your information from unauthorized access, alteration, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent at any time.

6. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance. Account data is typically retained for 7 years after account closure for business records.

7. International Transfers

Data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including adequacy decisions and standard contractual clauses.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

9. Cookies and Tracking

We use cookies for functionality, analytics, and marketing. You can control cookie settings through your browser and our cookie preference center.

10. Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or use our contact information in the footer.

×

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better functionality, analyze usage patterns, and personalize your experience with our scheduling optimization platform.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality, login, and security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our site to improve performance and user experience.
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
Preference Cookies: Remember your settings and preferences for future visits.

3. Third-Party Cookies

We use trusted third-party services including Google Analytics, payment processors, and customer support tools. These services may set their own cookies subject to their respective privacy policies.

4. Managing Cookie Preferences

You can control cookie settings through your browser settings or our cookie preference center. Disabling certain cookies may impact site functionality and your user experience.

5. Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain on your device for set periods or until manually deleted. We review and update cookie durations regularly.

6. Updates to Cookie Policy

We may update this policy to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with the effective date.

7. Contact Information

For questions about our cookie practices, contact us at [email protected] or through our contact information in the footer.

×

DMCA Policy

1. Copyright Protection

OptimisticTiming Solutions LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

To report copyright infringement, please provide: (1) Physical or electronic signature of copyright owner, (2) Description of copyrighted work claimed to be infringed, (3) Description of infringing material and its location, (4) Your contact information, (5) Good faith belief statement, (6) Accuracy and authority statement.

3. DMCA Agent Contact

Send DMCA notices to our designated agent:
DMCA Agent: Legal Department
OptimisticTiming Solutions LLC
2847 Broadway Street, New York, NY 10025
Email: [email protected]

4. Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification including: (1) Your signature, (2) Identification of removed content, (3) Good faith belief statement, (4) Consent to jurisdiction statement, (5) Contact information.

5. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers. We reserve the right to suspend or terminate accounts that repeatedly violate copyright policies.

6. False Claims

Submitting false or misleading DMCA notices may result in legal liability. Ensure all information in your notice is accurate and that you have authority to act on behalf of the copyright owner.

7. Response Timeline

We typically respond to valid DMCA notices within 24-48 hours. Complex cases may require additional time for thorough investigation and appropriate action.